FPUK

 
 
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FREQUENTLY ASKED QUESTIONS
Terms and Conditions

 

Will the colours of my bouquet change in any way once pressed?

Please note that some flowers do not press well and change colour when the moisture is removed.  Examples are;

Red roses may become darker in colour.  White roses may go cream.
Lilies on occasions may go brown, Calla lilies always go brown or change colour completely. 
Orchids on occasions may go black.

At Flower Press UK we endeavour to maintain the colour of your flowers by pressing as many petals and foliage as possible.  Using our special pressing methods, we can obtain the best quality result. It would be unprofessional for us not to make you aware of this possibility.

As a product of nature and as each flower is different in quality, we cannot accept responsibility for colour changes to any flowers and foliage that we press.

We must stress that colour change of this type is the exception, rather than the rule.

 

What are the Collection & Delivery options for getting my flowers to you?

We are happy to accept personal collections & deliveries to our premises, via an appointment, as it is always a pleasure to interact with our customers. If you are not able to do this, or live too far away to make this practical, we offer a Collection/Delivery service (see below and must be booked before your wedding).  Alternatively, you can send your flowers to us by special delivery.  Package your flowers as indicated below, take your flowers to the Post Office and send by special delivery to arrive before 1pm.  Complete online order form.  Please email first to make sure we have availability.

 

What are the P&P Prices?

Below are the P&P prices for our most common items. Please feel free to contact us if you have any questions regarding the delivery of your item(s).

Favour boxes and stationery prices:

Number of Items Price
10 £5.50
Up to 50 £6.60
Up to 200 £10.00

Pressed Flowers:

Collection of bouquet and delivery of pressed picture.

Includes insurance.

£30.00
Delivery of pressed picture. 

Includes insurance

£15.00

Save the Date Postcards:

£1.00 - regardless of quantity

Confetti:

£1.00

 

What is the best way for me to store my flowers?

1. Keep your bouquet in a cool dry place after your wedding.
2. Do not stand in water or spray.
3. Before collection wrap gently in plain white kitchen towel and place in suitable carton or box (most of our customers retain the original packaging). Use more kitchen towel or other soft packaging to prevent movement during transit.

 

How do I arrange Collection & Delivery of my Bouquet?

Mark box with “Fragile – Handle with Care” and address clearly to:

Flower Press UK
12 Old Oak Way
Winterborne Whitechurch
Blandford
Dorset
DT11 0TN

Collection will be arranged by Flower Press UK on the first weekday after your event (see below):

Monday for Friday, Saturday or Sunday events and Next Day for Monday to Thursday events.

You will need to contact us by email at least a week prior to your wedding, to give details of the collection address. By return, we will send you a form to gather the appropriate collection & delivery contact details

The total cost of collection & return of your goods is £30.00, which is payable at the time of booking and includes insurance.

Claims for loss or damage to Flower Press UK goods must be made within 28-days of the date of despatch. Any claims received after this period are not vaild.

 

Still have a query? Submit your own question . .

Please click HERE to ask us a question via your own email client.

Alternatively, you can also fill out the form below. When you click 'Submit,' you will automatically be taken back to our Home Page and an email will be automatically generated containing your question. We will then contact you to discuss your query.

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